Assessment Center Methodology


The key responsible department for the recruitment is the HR department in the facility and most of the HR professionals are introduced assessment center concepts to their organization to pick up the most suitable persons who meet the requirement of the vacant jobs without any mistakes. Because Mistakes in recruitment are costly and difficult to correct. Today this method using private and public sectors to recruit the best persons for the employee and identified the development areas of the employee.


A day at the assessment center

Source: (EU careers, 2013) YouTube

American Telegraph & Telephone (AT&T)  has become the primary private sector company to use the assessment centers method as a way of assessing its managers’ potential.  After AT&T this method adopted by most organizations like IBM, Sears, Standard Oil, GE, and J.C. Penney. Assessment centers came to Europe through the subsidiaries of those major American groups and a few British companies such as Air France, Carrefour, Monoprix, etc. (Virginie.G, 2018).

Following are some broad categories of test that are commonly used in the assessment center


Source: Author develop



The merits of the assessment center:
  • The candidate can be identified their strengths and weaknesses.
  • They can enhance their strengths and eliminate their weaknesses.
  • The candidates can enhance their performance.
  • It is more valid because the candidate is assessed by many different experts.

The demerits of assessment center:
  • The assessment center is very costly.
  • It is very time-consuming.
  • Highly skilled managers are required to evaluate the candidates.
  • The assessors may be biased.
  • The candidates may not get appropriate feedback. 
Due to these demerits, Most of the Sri Lankan companies such as Hayleys group, Family rehabilitation center using third-party service providers such as Forte Consultancy (forteconsultancy, 2020). On behalf of the companies, this type of service provider provides an assessment center service for a local company for a reasonable price. Hence the company able to obtain advantages of the assessment center with minimum demerits.

Without maintain internal assessment center, Sri Lanka companies can hire consultancy company to obtain assessment center service and following areas every important to evaluate before hiring a consultancy company.
  • Expertise of the Consultant
  • Ask for references
  • Request for Proposals
  • Cost of the Consultant's Services
A company can obtain a competitive advantage by selecting the right persons for the right job at the right time. Hence assessment centers playing a vital role and outsourcing these activities company can achieve company goals through the assessment center with minimum demerits.

References


EU careers, 2013. YouTube. [Online]
Available at: https://www.youtube.com/watch?v=T6nVuwr31wQ
[Accessed 21 4 2020].

forteconsultancy, 2020. forte. [Online]
Available at: http://www.forteconsultancy.org/selection-and-recruitment/
[Accessed 21 4 2020].

Virginie.G, 2018. Apostrof. [Online]
Available at: https://www.apostrof.international/2017/10/history-assessment-centers/
[Accessed 21 04 2020].


Comments

  1. Hi Thilina,
    very interesting topic, once read as you mention challenge is Cost of the Consultant's Services and concern is how Sri Lankan companies cater for this requirement existing budget

    ReplyDelete
  2. The writer has explain the topic very well and given exmples are better. It has been made clear idea about the topic to given videos.Very good article.

    ReplyDelete

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